• Water Filter Malaysia
  • Lazada Sales 9.9 - 9 September 2022

‘Cannot Connect to Server’ Error on MySejahtera

If you encounter these errors:

“Unable to connect to server, please try again later”

“Cannot connect to server Please try after sometime!” 

Clear App data/ cache or Offload App then Logout and Log back in to MySejahtera. 

Some people also mentioned that the error just went away on its own after a few days.

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  • Go to ‘Settings’ 
  • Click on ‘App Manager’ or Applications
  • Select ‘MySejahtera App’ 
  • Click ‘Storage’ 
  • Click ‘Clear Cache’ and ‘Clear Data or Storage’

  • Log in back to MySejahtera account  


  • Got to ‘Settings’
  • Select ‘General’  
  • Select ‘iPhone Storage’ and wait for it to load 
  • Select ‘MySejahtera App’
  • Tap ‘Offload App’. Then ‘Delete App’ and Reinstall App 

  • Log in back to MySejahtera account  

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